How to charge your vehicle Using the T-power Public Charging Platform

The T-power Public Charging Platform allows you to easily locate public charging stations available on the T-Power platform, start and manage charging sessions, and view charging details through the T-power App.

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Sign Up / Log In

  • Create an account or log in to start using the app.

  • If this is your first time opening the app, follow the on-screen steps to sign up and add a payment method.

  • If you forget your password, follow the on-screen instructions to reset it.
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Find a Charging Station

  • The Map page shows nearby charging stations with real-time availability.

  • Tap a pin on the map to view station details, including plug type, pricing, and distance.You can also navigate to the station directly from this page.

  • Tap “More” to view detailed information for each charger at the site, including charging speed, plug type, and pricing.

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Start Charging

Option 1: Scan QR Code

  • Scan the QR code on the charger.
  • Plug in the connector.
  • Tap Start Charging in the app.
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Option 2: App Unlock

  • Select the charger or connector in the app.

  • Tap Unlock.

  • Plug in the connector.

  • Tap Start Charging in the app to begin charging.
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Charging Status

During charging, the app displays:

  • Charging duration

  • Energy delivered (kWh)

  • Charging cost

For DC chargers, the battery charging level (SOC) may also be shown.

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Stop Charging

Tap Stop Charging in the app.

Wait until the connector is unlocked.

Unplug the connector and return it to the holder.

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Payment & Invoice

  • Charging fees are automatically deducted from your default payment method.
  • After each charging session is completed, an invoice is automatically sent to your registered email address.
  • You can view all charging sessions in My Orders.
  • Tap “Email Invoice” to resend the invoice for any past charging session.
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My EV

Add your electric vehicle to track:

  • Number of charging sessions
  • Total charging time
  • Total energy charged
  • Estimated carbon emission reduction
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Safety Notes

  • Do not unplug the connector while charging is in progress.
  • Follow all on-site safety instructions.
  • Do not use the charger if it appears damaged.
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Need Help?

For assistance, please contact customer support via the T-Power App

or the contact details shown at the charging station.

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